Shipping & Returns
Shipping
Free shipping applies to all RETAIL orders over $55 within the USA only sent via USPS first class mail. Expedited shipping is available and will be priced according to:
- Weight of item
- Size of package
- Speed of service
- Distance to travel
All orders ship from our warehouse located in Marietta, GA. During checkout, you are presented with pricing and options for shipping with USPS, Fedex and UPS. The choice is yours. All services are traceable. We ship all orders no later than next business day, unless we are unable to fulfill your entire order. We will contact you in this event.
Generally speaking, shipping times are 2-3 days to the East Coast, 3-5 days to the West Coast.
International Shipping
Shakti Activewear ships worldwide. During checkout, you are presented with options ranging in price and speed of delivery. You'll likely find USPS International to be the most affordable, but not in all cases, and what you save in price will be at the expense of service. UPS and Fedex offer 2-5 day delivery that is fully traceable from our warehouse to your doorstep. USPS does not offer tracking services after your order has left their sorting facility and they can take up to 21 business days to arrive. If tracking your order and receiving it in a few days is important to you, we highly recommend selecting UPS or Fedex.
Duties and Taxes
No duties are charged on goods ordered in the United States. To Canada, Europe, Asia and elsewhere, duties and taxes will be applied to your order based on your country's current rate and must be paid COD upon receipt of shipment. Duty and tax rates typically combine to represent 15-20% of the value of your order, but could vary significantly. Please contact your local import office to determine the exact amount applicable to your order or contact us at cs@shaktiaw.com for the dealer nearest you.
Return Policy
All Sales Are Final
As Shakti Active Wear’s retail section is closing, all purchases are final sale and are not eligible for returns, exchanges, refunds, or store credit.
Please carefully review your purchase before completing your order. We recommend checking sizing, fit, and product details before purchasing.
Damaged or Defective Items
If you receive an item that is damaged or has a manufacturing defect, please contact Shakti within 30 days of the date of purchase.
To be considered for a replacement or other resolution:
-
The damage or defect must be reported within 30 days of purchase.
-
Proof of purchase is required.
-
Please provide a description of the issue and, when applicable, photographs of the damaged or defective item.
-
Shakti will review the item and determine whether the issue qualifies as a manufacturing defect or damage that occurred prior to purchase.
-
If the item is determined to be defective, Shakti will work with you to provide an appropriate resolution, which may include a replacement or refund.
Damage resulting from normal wear and tear, improper care, misuse, or accidents does not qualify for a return or replacement.
 Returns Damage Only - Please send your return with a note to:
Shakti Active Wear
1004 Cobb Parkway North
Suite E
Marietta, GA 30062
- email: cs@shaktiaw.com
